By visiting our site you agree to our terms of service, privacy policy and data protection.
Download:
The declaration of withdrawal from the contract concluded at a distance
Know that:
All the information you enter on our Web site or provide in any other way, collect and store in our database.
The information you provide us use to respond to your requests, customizing future shopping for you, improving our on-line shop and communication with you.
The personal information we collect allows us to keep you informed on the completed purchase, new products, promotions and upcoming events.
Messages marketing of nature, you will get only if you selected at registration option that you want to receive promotional offers!
Personal data can also be used for internal purposes such as data analysis and research to improve the business on-line store.
If you have any questions regarding the Privacy Policy, the collection and processing of data, or for some reason want to withdraw consent to the processing of your personal data, please contact us at the e-mail address: info@trayal.rs, and we will continue to act in accordance with the data protection Act of customers.
Ensuring the security of personal information
If you want to make a purchase on www.trayal.rs, apply security measures and reasonable precautions to prevent the loss, misuse and unauthorized access to your personal information under our control.
Trayal can not ensure or warrant the security of any information you transmit to us via e-mail, and you do so at your own risk.
Since the security of your personal information is a high priority, taken all measures in order to provide reliable, accurate and secure data transfer. Website www.trayal.rs, use encryption technology, such as Secure Sockets Layer (SSL) to protect your personal information during data transfer. SSL encrypts ordering information such as your name, address and credit card number.
Protection of confidential information about the transaction when shopping online
When shopping at the online store www.trayal.rs, confidential information transmitted over a public network in a protected (encrypted) form using SSL protocol and PKI system, as currently the most current (state of the art) technologies.
Data security when purchasing guaranteed payment card processor, so the complete billing process is performed on the Bank’s website. Not for a second credit card data are not available to our system.
www.trayal.rs not sell or rent your personal information to third parties
The use of Internet cookies (Cookies)
Internet cookie is a small file that a Web site or e-mail message is sent to your browser, which may then be stored on your hard disk. They allow you to store information about your preferences and session, and allow access to the Web site without reregistering.
Web browser (browser) can be set to not accept cookies Internet. In this case, you will be able to watch our Web site, but you will not be able to create a user account or make purchases.
www.trayal.rs website uses cookies 2
1. A cookie is used to add an item to your Favorites and saved 365 days
2. The cookie is used to add a product to cart and held 365 days
Software for traffic analysis by a third party
This website uses Google Analytics service for data analysis on the Web that provides Google, Inc. ( “Google”). These services help us improve your experience of staying on our website. Services include the use of cookies, which are stored on your computer / device and include information about your visit to our site such as the duration of visits, pages visited, the country of origin, type of browser you use, the device you use, etc … If you want to get informed more about Google Analytics, including a way to unsubscribe from the service, visit the website https://www.google.com/analytics/ and https://tools.google.com/dlpage/gaoptout.
Facebook and Google AdWords
We use the advertising potential of Facebook (pixels) that is added to the pages of our site, which allows us to send data on the activities of visitors to the site. Pixel help, Facebook creates a special audience that visits certain pages or set of pages on which they perform conversation. We do not transfer and not publish personal information to Facebook.
With Google AdWords, we can create a customized audience that visits a specific page or a set of pages and / or performs conversation on the site. We use the Google Aswords service to display advertising campaigns through specific and relevant advertisements to the created audience. We do not transfer and not publish any personal data of our visitors to Google. On the page https://www.google.com/settings/u/0/ads/Authenticated you can set up advertising ads that you want or not want to see.
Personality data processing information
Trayal highly appreciates the relationship that has with its customers and is responsible for the management of customer information. Great attention is directed towards keeping personal information, in accordance with existing privacy laws and in accordance with internal standards and practice.
When you pass on us your personal information, you agree to the practice of using information in the way it is described in this policy.
The data is transferred between trayal and client in electronic form, through encrypted internet connection, and then stored on infrastructure that is protected from unauthorized access.
Legal basis for data collection and processing
The legal basis for the collection and processing of personal data is the consent of the person, which is given when establishing a contractual relationship with registration or purchase and all in accordance with the applicable legislation of the Republic of Serbia.
Face responsible for data processing
Trayal, Paranovačka 18 V
37000 Kruševac, Serbia
Tel: 037 422 328
Fax: 037 423 517
Email: headoffice@trayal.rs
The competent authority for the protection of personal data is the Commissioner for Information of Public Importance and Protection of Data on Personality of the Republic of Serbia. Organ can contact the Kralja Aleksandra 15, 11000 Belgrade, Republic of Serbia, an email at office@posorenik.rs or by phone at +381 11 3408 900.
The purpose of collecting and processing data
We can request your personal information in the following cases:
When online registration of the user account;
When buying a product;
If you participate in prize games, gifts, surveys and research;
Personality information is collected to keep records on which person bought a product, as well as to realize rights and obligations arising from the contractual relationship regarding the purchase and guarantee.
Personal information is stored until the client requests deletion for any reason.
Types of information collected
The information that Trayal can collect are:
Name,
surname,
Mailing address
E-mail address,
phone number,
Date of Birth,
Company data (if it is a company)
Collecting information about other or from other persons
If you provide us with information about other people or if other people provide information about you, it will be used exclusively for the purposes for which they are provided.
As an example of this type of information collection we can specify a friend address to which order will be submitted.
Method of use of data
The collected information is used for:
1. Customer maintenance needs, their orders in the system and service execution (delivery of purchased product)
2. Providing user services / warranties
3. Improving the effectiveness of our websites, marketing activities, services and offers;
4. Sending information into marketing purposes;
The collected data is not divided by any third face in Serbia or beyond.
Cancel of consent to process data and legal consequences of recall
Each of our customer has the right to revoke the consent previously for processing personal data processing. The legal consequence of the recall is termination of the contractual relationship between Trayal and the client, due to the impossibility of maintaining the contract in force, which entails termination of the possibility of providing further services.
Competent body in the Republic of Serbia for the protection of personal data
The competent authority for the protection of personal data is zainformacije Commissioner of Public Importance and Personal Data Protection of the Republic of Serbia. Authority can pay at Buleva King Aleksandar 15, 11000 Belgrade, Republic of Serbia, the office@poverenik.rs by email or by phone at 011/3408 900
